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Frequently asked questions

General

Frequently asked questions

See below if some of these questions that we have received’s response answers your question.

What is Zeam?

How do I fund my Zeam wallet?

How do I save in Zeam?

How do I swap between currencies?

How do I send funds to someone on Zeam?

How do I send funds internationally?

How can I shop using Zeam?

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General

Rewards

When I will earn rewards?

Users only earn rewards when referring friends who successfully sign up and complete all the required steps. Read more under the referral section.

What does not qualify for rewards?

If you create an account without using a referral code, you won’t earn a reward.

Frequently asked questions

See below if some of these questions that we have received’s response answers your question.

What is Zeam?

How do I fund my Zeam wallet?

How do I save in Zeam?

How do I swap between currencies?

How do I send funds to someone on Zeam?

How do I send funds internationally?

How can I shop using Zeam?

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Discover answers to frequently asked questions we receive we have created how to guides for.

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© 2025 Zeam. All rights reserved.

The “Zeam Group” operates through a number of entities and regulated partners across various jurisdictions. Zeam works in partnership with licensed financial institutions and payment providers to facilitate fiat and crypto transactions across Africa, Europe, and select global corridors. Read our crypto disclosure here (link)

Use of Zeam’s services is subject to jurisdictional availability and regulatory constraints. By accessing or using this website or our app, you confirm that you are doing so voluntarily, without direct solicitation where local regulation prohibits such engagement. Zeam does not promote, market, or offer its services to users in jurisdictions where such activity is restricted.

Zeam is committed to compliance with global Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. 

Use of Zeam’s services is subject to jurisdictional availability and regulatory constraints. By accessing or using this website or our app, you confirm that you are doing so voluntarily, without direct solicitation where local regulation prohibits such engagement. Zeam does not promote, market, or offer its services to users in jurisdictions where such activity is restricted.

Zeam is committed to compliance with global Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. 

© 2025 Zeam. All rights reserved.

The “Zeam Group” operates through a number of entities and regulated partners across various jurisdictions. Zeam works in partnership with licensed financial institutions and payment providers to facilitate fiat and crypto transactions across Africa, Europe, and select global corridors. Read our crypto disclosure here (link)

Use of Zeam’s services is subject to jurisdictional availability and regulatory constraints. By accessing or using this website or our app, you confirm that you are doing so voluntarily, without direct solicitation where local regulation prohibits such engagement. Zeam does not promote, market, or offer its services to users in jurisdictions where such activity is restricted.

Zeam is committed to compliance with global Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. 

Use of Zeam’s services is subject to jurisdictional availability and regulatory constraints. By accessing or using this website or our app, you confirm that you are doing so voluntarily, without direct solicitation where local regulation prohibits such engagement. Zeam does not promote, market, or offer its services to users in jurisdictions where such activity is restricted.

Zeam is committed to compliance with global Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. 

Making financial services accessible to everyone across Africa.

© 2025 Zeam. All rights reserved.

Zeam SA (Pty) Ltd is a juristic representative of Paytec Services (Pty) Ltd. Paytec Services is Financial Service Provider rendering services in respect of crypto assets (CASP) (Read Crypto Public Disclosure), subject to the Financial Advisory and Intermediary Services Act of South Africa (FAIS) and is subject to regulatory oversight by the Financial Sector Conduct Authority of South Africa (FSCA). Paytec Services has been assigned an FSP number (53737) pending the final determination of its CASP application. In the interim, Paytec Services continues to conduct its business lawfully as a CASP in accordance with the FSCA’s Exemption Regime. Paytec is an Accountable Institution registered with the Financial Intelligence Centre (ORG 65501).

The “Zeam Group” operates through a number of entities and regulated partners across various jurisdictions. Zeam works in partnership with licensed financial institutions and payment providers to facilitate fiat and crypto transactions across Africa, Europe, and select global corridors. Read our crypto disclosure here (link)

Use of Zeam’s services is subject to jurisdictional availability and regulatory constraints. By accessing or using this website or our app, you confirm that you are doing so voluntarily, without direct solicitation where local regulation prohibits such engagement. Zeam does not promote, market, or offer its services to users in jurisdictions where such activity is restricted.

Zeam is committed to compliance with global Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. 

Use of Zeam’s services is subject to jurisdictional availability and regulatory constraints. By accessing or using this website or our app, you confirm that you are doing so voluntarily, without direct solicitation where local regulation prohibits such engagement. Zeam does not promote, market, or offer its services to users in jurisdictions where such activity is restricted.

Zeam is committed to compliance with global Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. 

© 2025 Zeam. All rights reserved.

The “Zeam Group” operates through a number of entities and regulated partners across various jurisdictions. Zeam works in partnership with licensed financial institutions and payment providers to facilitate fiat and crypto transactions across Africa, Europe, and select global corridors. Read our crypto disclosure here (link)

Use of Zeam’s services is subject to jurisdictional availability and regulatory constraints. By accessing or using this website or our app, you confirm that you are doing so voluntarily, without direct solicitation where local regulation prohibits such engagement. Zeam does not promote, market, or offer its services to users in jurisdictions where such activity is restricted.

Zeam is committed to compliance with global Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. 

Use of Zeam’s services is subject to jurisdictional availability and regulatory constraints. By accessing or using this website or our app, you confirm that you are doing so voluntarily, without direct solicitation where local regulation prohibits such engagement. Zeam does not promote, market, or offer its services to users in jurisdictions where such activity is restricted.

Zeam is committed to compliance with global Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations.